Dedicated Service solutions
After purchase service supports customers with solutions for all situations in their working environment for different types of equipment:
- Field Visits provide expert attention on-site in the event of technical breakdown or for preventive maintenance activities.
- Preventive Maintenance increases overall equipment lifetime and maintains optimal system performance with scheduled checks.
- Corrective Maintenance is performed in accordance with OEM standards including new original spare parts.
- Loaner Equipment is available to ensure processes remain up and running during repairs.
- Help Desk support provides contact to specialists to solve problems as quickly as possible.
- Software Updates and Upgrades help you to remain ahead and attain the best cost/benefit ratio for all medical devices.
- Remote Service enables Olympus specialists to rectify minor malfunctions before they become major problems.
- Training provides the whole team with professional knowledge and practical skills.
Category: Service support